Selected articles from our newsletter

By topic:

• Animal-related issues
• Communications and complaint-handling
• Emergencies
• Registration
• Records, privacy and security
• Veterinary procedures, e.g. dental, anaesthesia & analgesia
• Veterinary medicines
• Veterinary practitioner wellbeing

Animals

• Considering and addressing potential snake bite presentations
• Treating bats in Victoria
• Equine veterinary medical records
• Monitoring of anaesthetised dogs and cats
• Meet the Conservation Regulator (wildlife)
• Responding to RSPCA requests
• Preparing companion animals for export

Communications and complaint handling

• Addressing client expectations with good communications
• Case handover guidance
• Spectrum of care practice
• Presenting care options to clients
• Relationship-centred communications in spectrum of care practice
• Intercultural communication with clients
• Clients have the right to make a complaint to the Board
• Dealing with complaints in a practice
• Auditing client complaints can be a useful tool
• Reflections on case handover
• Peer discussion of cases on social media
• Vets on social media

Emergencies

• High pathogenicity avian influenza (HPAI)
• Meet the Conservation Regulator (wildlife)

Records, privacy and security

• Veterinary medical records requirements
• Case handover guidance
• Equine veterinary medical records
• Preparing companion animals for export
• Responding to RSPCA requests
• Using AI tools in the veterinary workplace
• Cybersecurity guidance
• Unauthorised use of vets' photos and personal details

Registration

• Registration in Victoria: what vets and employers need to know
• Revised specialist guideline
• Non-standard pathways to registration
• Policy on specialist registration of persons with unrecognised primary qualification
• Supervision of veterinary practitioners

Veterinary medicines

• Prescription and supply obligations
• Compounding veterinary medicines
• Access to and storage of pentobarbital
• Antimicrobial stewardship
• Fees for issuing scripts
• Avoid being deceived by drug-seeking clients
• Prescription fraud
• Monitoring of anaesthetised dogs and cats
• TGA prohibitions on advertising medicines

Veterinary procedures

• Managing the expectations of animal owners re dental procedures
• Obtaining consent to dental procedures
• Monitoring of anaesthetised dogs and cats
• Preparing companion animals for export
• Considering and addressing potential snake bite presentations
• Referring to specialists when necessary

Veterinary practitioner wellbeing

• Psychological health and safety rules