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This article was published in the November 2025 edition of Vetboard Victoria's newsletter. Content was current at the time of publication but there may have been changes since then, as rules, standards and professional and community expectations change over time. Readers are also referred to our Guidelines for appropriate standards of veterinary practice and veterinary facilities.

Using artificial intelligence (AI) tools

The Board has been asked for guidance about using generative artificial intelligence (AI) tools, and we will be developing a guideline on use of AI for veterinary practitioners.

Pending publication of the guideline, the Board acknowledges that generative AI is being used by veterinary practitioners and businesses to reduce the time required to undertake tasks. An example is AI voice-to-text tools which transcribe and summarise conversations with animal owners and incorporate information into a patient’s medical record.

In all cases, veterinary practitioners are responsible for any medical record or diagnosis or other procedure made with the assistance of AI. Vets should review all medical records, diagnoses or other outputs. Errors, omissions or additions cannot be blamed on AI. Vets also need to be transparent with clients and staff about using AI.

Vets should also consider the following before adopting AI tools (or to review tools already being used):
  • the limitations, reliability and accuracy of AI tools
  • cybersecurity, data privacy (e.g. personal information of clients and staff) and legal requirements, including client consent to recordings being made, etc.
  • staff training and knowledge about using AI tools.

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