Complaints to the Board
The Veterinary Practitioners Registration Board of Victoria investigates complaints lodged about the professional conduct of registered veterinary practitioners in order to protect the public and the health and welfare of animals.
The Board is not able to consider some types of complaints (e.g. about the fees set by a clinic), and may only be able to take limited action on complaints made anonymously or not in writing.
See the information the Board gives to potential complainants: www.vetboard.vic.gov.au > Public > Complaints
Your response to a complaint
If the Board investigates a complaint about you, we will send you a copy and ask you to respond. If you respond promptly and fully, this may significantly reduce the time it takes to investigate the complaint.
For more information, download the handout below or call the Board's office on 03 9620 7444: