Against Registered Veterinary Practitioners in Victoria

The Veterinary Practitioners Registration Board of Victoria investigates complaints lodged against the professional conduct of registered veterinary practitioners in order to achieve a higher standard for the community as a whole.

The Board cannot take any action on an anonymous complaint or a complaint that is not in writing, and cannot investigate any complaint that falls under the control of some other statutory authority or an organisation given specific powers under other legislation.

Please be aware the board has no jurisdiction over fees. If a complaint about you concerns fees, the complainant will be referred to the Small Claims Tribunal Office of Fair Trading.

The investigation process may take some time to complete. Your prompt response to, and full compliance with, the Boards request for information may significantly reduce this time.

The Australian Veterinary Association (AVA) administers a complaint mediation process, which is available to its members.  Please contact the Australian Veterinary Association to learn more about this service.


Privacy Note:
The Board will only use and disclose personal information about you for the purpose of conducting an investigation of this complaint, unless consent has been obtained to use the information for additional purposes. Click here to view the full Privacy Policy of the board.

*The complaints information document is in Acrobat PDF format.
You will need the Acrobat reader to open this file, which is available at no charge from the adobe website.